I just lost four hours of work when Word 2007 12.0.6015.5000 died. Last time that happened that badly was when I was working on my dissertation in 1996. It not only killed the open file, but all of the open word files. No autorecover. Custom bullets then bam. Save early save often. My wife's compact flash card is off to data recovery, too. Must have been that horseshoe that was pointed down. You might think Microsoft would tell me if my autorecovers are failing to save? Open the pod bay door HAL. Anyway, I didn't have this problem with 2003. Ugh.