Do I Smell A Class-Action Lawsuit?

To how many other people has Verizon been quoting their rates as 0.002 cents, when they meant $0.002? And of course, the stupefyingly defiant ignorance of basic mathematics is indeed frightening.

Via emailer Erik Max Francis, who notes:

Here’s the full customer service call recording on YouTube (which is long enough to get tedious but here it is for reference):

But here’s a YTMND entry that chops it up and only gets the juiciest bits (and despite most YTMNDs, isn’t obnoxiously flashy and annoying):

What’s interesting to me as a crank-watcher is how many people in the comments in the various blogs and places it comes up (like dogg.com and rec.gambling.poker) are actually siding with Verizon …