I build my own machines, and having had to deal with upgrading Dells from friends and relatives (and my work laptop as well, since that what the company that I’m working with insists on buying) would never, ever consider buying one.

But now Jane Galt, who has heretofore sung their praises, has finally learned her lesson as well. Not a pretty Christmas story (though I have to confess that my sympathy is not abundant, given my previous attitude toward Dell).