I’ve run into a little bit of a problem with my wireless service that I thought I’d share with y’all. I signed up with AT&T for a one year contract, with free phone thrown in. All good so far. I added a second phone for my wife, at $79.99 for the phone, and ten bucks a month extra for the service. Come billing time, we find that contrary to what we were told over the phone when we signed up, the second phone requires a two year contract, not a one year contract. OK. So let’s just eat our little sh*t sandwich and get on with life. They lied, but the hassle of fixing the problem outweighs the hassle of just dealing with it. Trying to sort out an unrelated billing issue, I’m informed that actually, we’re now obligated to a two year contract on *both* phones. Needless to say, there was no mention of this when we talked to them, despite explicitly asking about modifications to the original contract. F*ck that! cancel both contracts, have your damn phones back, and here’s a nice idea for where exactly you can put them… “We’d be happy to cancel the contracts, at a fee of $175. Per line. ”
Ma Bell, meet Mr Tenacious Bastard, Attorney at Law. I’ll update as things develop. In the meantime, I suggest you avoid doing business with mendacious *ssholes. Just a suggestion.