Business, Mathematics, Technology and Society

A Question About Evolution

9 Comments

No, not the scientific theory, the email client.

It’s sending mail, but none of the sent mail for today is showing up in the “Sent” folder. Anyone know what’s going on, or how to trouble shoot?

[Saturday-afternoon update]

OK, mystery solved. The “Sent” folder I’ve been looking at is the one that mirrors the server, and I’m seeing older message there from this week that I was sending from the server, via Roundcube, because I was on my laptop on which I’ve not set up or synched Evolution. The new ones were sent from Evolution, and were stored in the generic “Sent” folder. So I haven’t lost them, but they’re in a different place.

9 thoughts on “A Question About Evolution”

  1. First question: are you using it IMAP or POP3?

    Some clients with IMAP you actually have to identify the target folder for sent, deleted, drafts and archive messages.

  2. It’s IMAP, but this is an SMTP problem. I haven’t changed anything. I have sent mail in the folder up until last night, but nothing sent today shows up there.

  3. I take it you’ve checked the Outbox? Have you sent yourself a loop back message to make sure you’re actually sending emails? Usually when emails start disappearing it because of a corrupted email rule that is moving messages around incorrectly. Or, the mail file that stores your mail folders is itself corrupted. One of the biggest culprits of mail folder corruption is the mail file has become too large. Outlook admins usually limit PST files size to 2 gigs because things get wonky when they get much larger than that. Not sure if there is any kind of file size limit imposed on Evolution’s mail files. If there is not a size constraint on the Evolution mail files stored on your computer then there may very well be a size constraint with the IMAP folders stored on the email server.

    1. I know I’m sending emails because I’m getting replies to sent emails. And yes, of course I’ve checked the outbox (the “Sent” folder).

  5. If you’re keeping sent messages stored on the server, IMAP settings can be involved. If it were happening to me and there wasn’t possibly a buggy client upgrade since last night, I’d inquire of my host’s tech support in case they changed something or something went wrong with either the SMTP or the IMAP server.

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