The countertops were installed yesterday. The cut was perfect, and the installation was very professional. They precisely and cleanly installed the wrong selection of stone. Patricia’s (who spent a lot of time shopping for it, and spent extra money for a contractor with a large selection) upset has no bounds.

Two steps forward, one step back.

I’m assuming that a) the wrong countertops can be removed with minimal upset to the new cabinets and b) that the place will recognize the necessity to do so, at their expense. They’d be out the cost of the labor to to a desinstallation/reinstallation, plus whatever they can’t salvage from the ones they cut from the wrong slab for other potential customers. I’m sure they’d like us to just keep it and take a discount on it, but the color really doesn’t work with the kitchen. I’m hoping that they won’t want the word to get around that they expect their customers to bear the cost of their mistakes.

We’ll find out Monday, when we get back to Florida.

[Update at noon on Monday]

They’re replacing it, and should have it done this week. It’s a shame, because it’s a beautiful stone, but it just doesn’t work in the kitchen.